Grafana OnCall Alternative: OSS Is Archived, Oppex vs. Grafana IRM

Grafana OnCall OSS was archived on 24 March 2026, so self-hosted OnCall teams have to choose what comes next. Grafana’s path is Grafana Cloud IRM, but its migration tools don’t support OnCall OSS as a source. Oppex AI is a Grafana OnCall alternative: on-call with phone and SMS escalation, alert grouping and Oppex Nova, the AI SRE agent, in one plan from $12 per user per month — and the Oppex team moves your schedules, escalation chains and integrations for you.

Key Grafana OnCall dates

What should replace Grafana OnCall?

How is Oppex different from Grafana IRM?

• Migrated for you. Grafana’s migration tooling doesn’t take OnCall OSS as a source. The Oppex team moves your schedules, escalation chains, routes and integrations for you, and checks them against your current setup.
• Every monitoring tool, not just Grafana. Oppex groups and correlates alerts from Grafana, Datadog, New Relic, CloudWatch, Splunk and your other tools into one incident, and shows why each alert was grouped.
• AI in the plan, not on a meter. Grafana bills its Assistant per active AI user and investigations by tokens. Oppex Nova investigates every incident within the Business plan, returning the likely cause, a confidence level and a recommended fix in about two minutes.
• The fix runs on one approval. Approve the fix in Slack and Oppex runs it, or let automated runbooks act where your policy allows.

What changes for your team

Results reported by Oppex customers. Your own numbers are measured in a free one-week noise audit before you commit.

In a typical 2 a.m. incident — a bad deploy to checkout that fires 38 alerts in four minutes — a paging-first tool takes about 2 hours 10 minutes, six people and seven manual steps to resolve it. With Oppex it takes about 9 minutes 20 seconds, one engineer and one approval. See the minute-by-minute timeline.

You stay in control. Oppex proposes; your engineers decide. Every finding links to the signal behind it, low-confidence findings are labelled as such, and nothing runs automatically on a guess. If a finding is wrong, mark it, and Oppex learns from the correction.

How does Oppex pricing compare with Grafana IRM?

Grafana Cloud IRM Pro is $20 per active user plus a $19 monthly platform fee, with 3 active users included in the fee; its AI is billed on top. Oppex Business is the same $20 per user with AI investigation included, and Oppex Growth is $12 for teams that don’t need it yet. Both have a free tier for 3 users.

October 2026, from Grafana’s public pricing page; Grafana AI investigations beyond the included allowances are from $2 per 1M tokens. Oppex prices billed annually; all Oppex plans in the plan comparison and on pricing.

When is Grafana IRM the better choice?

• You are all-in on Grafana Cloud and want on-call and incidents next to your dashboards, on one bill.
• Your team is happy to migrate with Terraform or the OnCall API yourselves.

If your alerts come from more than one tool, or you want the migration and AI investigation handled for you, Oppex is the closer fit.

How do we move from Grafana OnCall to Oppex?

The Oppex team moves your users, schedules, escalation chains, routes and integrations, and points your Grafana alerting and other alert sources at Oppex. Oppex then runs in shadow mode — it groups and investigates a copy of every alert and pages nobody — so you compare results on your own alerts before switching paging over. The full four-week plan.

“We had been deeply integrated with [another incident management platform] for nearly a decade, but we were able to migrate to Oppex in just a few weeks. Oppex made the transition seamless.”Dirk Krummacker, Director, Software Engineering, SessionM (a Capillary company)

“Oppex has been easy to adopt, simple to get started with, and straightforward to integrate with our existing systems. It also gives us a lot of flexibility in managing on-call operations.”Umapathy Manohar, Principal Architect, Hector AI